Privacy Policy

Carolina Braided Rugs does not rent, trade, loan, or sell your personal information, or any other information which may identify you, to third parties. We are committed to protecting our customers' privacy. The information we collect is used to process your order and to enhance your shopping experience. We also monitor customer traffic patterns and site usage in order to help us refine the design and layout of the store.

When you place an order at our site, you provide us with your name, email address, credit card information, address, and phone number. We use this information to process your order and keep you up to date on its status. The financial information (credit card number, expiration date, billing address, etc.) that we collect from you is used for billing purposes only. In order to serve you best, credit card transactions are handled by a reputable third-party banking institution. Once the bank authorizes your credit card, we begin processing your order. The banking institution we do business with is under strict obligation to keep your personal information private.

Carolina Braided Rugs may occasionally notify you via email about important functionality changes to our web site or special offers we think you'll find valuable. At the bottom of every such email are directions on how to take your email address off our list.

"Cookies" are small pieces of information that are stored by the browser on your computer's hard drive. We use cookies to keep track of your current shopping session if you have visited us through one of our affiliates. Cookies allow us to compensate our affiliates for the advertisement they provide us. Heartland Braided Rugs does not use cookies to retrieve personal information about you. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without cookies you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.